Events

June 2026

Member-Only Loyalty Brunch – Personalisation. Dream vs reality?

Our Loyalty Brunch is a quarterly, members-only online meet-up designed for one thing: honest conversation between people doing the job every single day. 60 minutes under Chatham House rules, where brand-side loyalty practitioners can talk openly about what’s actually happening inside their worlds and the challenges they are facing.  The idea is take away new …

Member-Only Loyalty Brunch – Personalisation. Dream vs reality? Read More »

17 Jun
9:00 am - 9:30 am
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October 2026

TBH Loyalty™ Amsterdam

Back for our 4th edition is TBH Loyalty™ Amsterdam. The ELA™’s flagship event for all things loyalty, CRM and customer engagement. As usual, we like to keep things fresh, fun – and never boring. While we carefully design our agenda, here are some things to look forward to: Debate and Challenge Scenario-based discussions to spark …

Member-Only Loyalty Brunch – Personalisation. Dream vs reality? Read More »

06 - 07 Oct
7:15 am - 6:00 pm
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November 2026

TBH Loyalty™ Chicago 2026

Loyalty’s friendliest meet up that brands and retailers love to attend is now in Chicago! One of the loyalty world’s most talked-about events is finally landing in the US! This is not your typical conference. Think fewer corporate suits, more real talk. Just smart, honest conversations with people who have been and are in the …

Member-Only Loyalty Brunch – Personalisation. Dream vs reality? Read More »

10 Nov
8:15 am - 7:00 pm
Omni Hotel, Chicago, Illinois, United States
676 N Michigan Ave, Chicago
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